Secondary Storage Vm (SSVM) SSL Handshake failed error

[Hossein4185]

problem

ssvm can connect to management port 8250. This has been tested with Telnet but it gives an SSL error.

2025-09-21T20:58:53,248 WARN [utils.nio.Link] (main:[]) SSL Handshake has taken more than 30000 ms to connect to: /172.24.48.134:8250 while status: NEED_UNWRAP. Please investigate this connection.
2025-09-21T20:58:53,249 ERROR [utils.nio.NioClient] (main:[]) IOException while connecting to 172.24.48.134:8250 java.io.IOException: SSL Handshake failed while connecting to host: 172.24.48.134:8250
at com.cloud.utils.nio.NioClient.init(NioClient.java:75)
at com.cloud.utils.nio.NioConnection.start(NioConnection.java:109)
at com.cloud.agent.Agent.start(Agent.java:338)
at com.cloud.agent.AgentShell.launchNewAgent(AgentShell.java:477)
at com.cloud.agent.AgentShell.launchAgentFromClassInfo(AgentShell.java:454)
at com.cloud.agent.AgentShell.launchAgent(AgentShell.java:438)
at com.cloud.agent.AgentShell.start(AgentShell.java:539)
at com.cloud.agent.AgentShell.main(AgentShell.java:569)

2025-09-21T20:58:53,250 ERROR [utils.nio.NioClient] (main:[]) Unable to initialize the threads. java.io.IOException: SSL Handshake failed while connecting to host: 172.24.48.134:8250
2025-09-21T20:47:12,447 ERROR [utils.nio.NioClient] (main:[]) IOException while connecting to 172.24.48.134:8250 java.io.IOException: SSL Handshake failed while connecting to host: 172.24.48.134:8250
at com.cloud.utils.nio.NioClient.init(NioClient.java:75)
at com.cloud.utils.nio.NioConnection.start(NioConnection.java:109)
at com.cloud.agent.Agent.start(Agent.java:338)
at com.cloud.agent.AgentShell.launchNewAgent(AgentShell.java:477)
at com.cloud.agent.AgentShell.launchAgentFromClassInfo(AgentShell.java:454)
at com.cloud.agent.AgentShell.launchAgent(AgentShell.java:438)
at com.cloud.agent.AgentShell.start(AgentShell.java:539)
at com.cloud.agent.AgentShell.main(AgentShell.java:569)

2025-09-21T20:47:12,448 ERROR [utils.nio.NioClient] (main:[]) Unable to initialize the threads. java.io.IOException: SSL Handshake failed while connecting to host: 172.24.48.134:8250
at com.cloud.utils.nio.NioClient.init(NioClient.java:75)
at com.cloud.utils.nio.NioConnection.start(NioConnection.java:109)
at com.cloud.agent.Agent.start(Agent.java:338)
at com.cloud.agent.AgentShell.launchNewAgent(AgentShell.java:477)
at com.cloud.agent.AgentShell.launchAgentFromClassInfo(AgentShell.java:454)
at com.cloud.agent.AgentShell.launchAgent(AgentShell.java:438)
at com.cloud.agent.AgentShell.start(AgentShell.java:539)
at com.cloud.agent.AgentShell.main(AgentShell.java:569)

2025-09-21T20:47:12,449 INFO [utils.nio.NioClient] (main:[]) NioClient connection closed
2025-09-21T20:47:12,449 INFO [cloud.agent.Agent] (main:[]) Attempted to connect to the server, but received an unexpected exception, trying again... com.cloud.utils.exception.NioConnectionException: SSL Handshake failed while connecting to host: 172.24.48.134:8250
at com.cloud.utils.nio.NioConnection.start(NioConnection.java:115)
at com.cloud.agent.Agent.start(Agent.java:338)
at com.cloud.agent.AgentShell.launchNewAgent(AgentShell.java:477)
at com.cloud.agent.AgentShell.launchAgentFromClassInfo(AgentShell.java:454)
at com.cloud.agent.AgentShell.launchAgent(AgentShell.java:438)
at com.cloud.agent.AgentShell.start(AgentShell.java:539)
at com.cloud.agent.AgentShell.main(AgentShell.java:569)
Caused by: java.io.IOException: SSL Handshake failed while connecting to host: 172.24.48.134:8250
at com.cloud.utils.nio.NioClient.init(NioClient.java:75)
at com.cloud.utils.nio.NioConnection.start(NioConnection.java:109)
... 6 more

2025-09-21T20:47:17,450 INFO [cloud.agent.Agent] (main:[]) Connecting to host: 172.24.48.133
2025-09-21T20:47:17,453 INFO [utils.nio.NioClient] (main:[]) Connecting to 172.24.48.133:8250
2025-09-21T20:47:17,454 INFO [utils.nio.NioClient] (main:[]) Connected to 172.24.48.133:8250
2025-09-21T20:47:17,455 INFO [utils.nio.Link] (main:[]) Conf file found: /usr/local/cloud/systemvm/conf/agent.properties

versions

4.21
OS: Ubuntu 24.04