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Improve message "Network is unavailable. Please contact administrator" #11981

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1f66df8
Improve message "Network is unavailable. Please contact administrator"
daviftorres Nov 4, 2025
7b3bb24
Improve error message for unavailable guest network
daviftorres Nov 6, 2025
cdab98e
Update engine/orchestration/src/main/java/com/cloud/vm/VirtualMachine…
daviftorres Nov 21, 2025
8807fd9
Fix and refactor
nvazquez Nov 24, 2025
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6 changes: 5 additions & 1 deletion engine/orchestration/src/main/java/com/cloud/vm/VirtualMachineManagerImpl.java
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Original file line number Diff line number Diff line change
Expand Up @@ -935,7 +935,11 @@ public void start(final String vmUuid, final Map<VirtualMachineProfile.Param, Ob
throw new CloudRuntimeException(String.format("Unable to start a VM [%s] due to [%s].", vmUuid, e.getMessage()), e).add(VirtualMachine.class, vmUuid);
} catch (final ResourceUnavailableException e) {
if (e.getScope() != null && e.getScope().equals(VirtualRouter.class)){
throw new CloudRuntimeException("Network is unavailable. Please contact administrator", e).add(VirtualMachine.class, vmUuid);
Account callingAccount = CallContext.current().getCallingAccount();
String errorSuffix = (callingAccount != null && callingAccount.getType() == Account.Type.ADMIN) ?
String.format("Failure: %s", e.getMessage()) :
"Please contact administrator.";
throw new CloudRuntimeException(String.format("The Network for VM %s is unavailable. %s", vmUuid, errorSuffix), e).add(VirtualMachine.class, vmUuid);
}
throw new CloudRuntimeException(String.format("Unable to start a VM [%s] due to [%s].", vmUuid, e.getMessage()), e).add(VirtualMachine.class, vmUuid);
}
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